LEGAL REFERENCE

Aapka nikati maloomat islam360 par mehfooz hai

Hum samjhte hain ke aapka personal data aur payment ki maloomat utni hi zaroori hai jitni aapki lobby access. Islam360 par har transaction, har account setting, aur har...

Data encryption har transaction parJazzCash, Easypaisa, SadaPay aur Raast ke liye secure payment routesAccount access sirf aapke device seWithdrawal verification process transparent
islam360 Aapka nikati maloomat islam360 par mehfooz hai

Hamari privacy practice aur jurisdiction

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

RAABTEY KEA RAASTEY

Privacy ke sawaal ya concerns ke liye hamse rabta karain

Agar aapko aapne privacy rights ya hamari data handling practice ke barey mein koi sawal ho, to hamara support team har waqt...

Email Support [email protected] par email karain. Hamari team 24 ghantey...
Live Chat Islam360 lobby mein live chat option available hai...
Account Settings Aap apne account mein directly apni personal information...
MEHFOOZIAT STANDARDS

Hamari privacy aur data security ke bases

Islam360 ne apna data infrastructure design kiya hai taa ke Pakistan ke visitors ko international-level security mile. Hamara payment processing encryption ke through chlta hai, aur har JazzCash, Easypaisa, SadaPay aur Raast...

Encryption Protocol

Hamne SSL encryption use kiya hai jisse aapke browser aur hamara server ke beech mein sab data encrypted rahe. JazzCash, Easypaisa, SadaPay transfers aur Raast payments lagataar encrypted logs mein save rehte hain.

Verification Process

Account opening ke waqt hum aapka identity verify karte hain. Withdrawal request ka time pe again verification hota hai. Yeh process fraud se bachata hai aur aapka account surksha ensure karta hai.

Payment Security

JazzCash, Easypaisa, SadaPay aur Raast ke partners hamara secure payment gateway use karte hain. Har transaction ka receipt aapko email par aata hai taakay aap apna ledger track kar sakain.

Data Retention

Hamara account data minimum 3 saal tak retain hota hai compliance reasons ke liye. Agar aap account delete karana chahte ho, to request karain aur hum inactive account ko archive kar denge.

Third-Party Access

Hamara payment processors aur legal authorities ko sirf zaroori data access diya jata hai. Hum kisi advertising ya marketing platform ko aapka personal information nahi dete bina permission ke.

Policy Updates

Jab hum apni privacy policy update karte hain, to sab users ko email se notification milta hai. Major changes ko 30 din pehley announce kiya jata hai taa ke aap padh saken.

Hamara privacy policy kya cover karta hai

Islam360 apne privacy policy mein sab zaroori aspects include karte hain. Account ka banwata, data collection se leker withdrawal process tak, har step transparent hai. Hum explain karte...

Data CollectionAccount khulwate waqt naam, email, phone, aur payment method collect hota hai. Lobby browsing ka data sirf aapke device par store hota hai; server par lobby history nahi save hota.
Cookies aur TrackingHamne functional cookies use kiye hain taa ke aap jahan tha wahan se continue kar sako. Aap browser settings mein cookies disable kar sakte ho, lekin kuch features kam ho jaate hain.
Payment Data SecurityJazzCash, Easypaisa, SadaPay aur Raast transactions encrypted log mein rehte hain. Aapka full card number kabhi directly hamara server par nahi aata; payment gateway handle karta hai.
Withdrawal aur RefundsWithdrawal request ke waqt aapka bank account ya mobile wallet verified hota hai. Paise 2 se 24 ghantey mein aapke account mein aa jate hain, aur confirmation email bheja jata hai.
Account ClosureAgar aap account band karna chahte ho, to hum aapka request process karte hain. Pending balance 7 din mein refund ho jata hai. Archived account ka data 3 saal tak rehta hai compliance ke liye.
Legal RequestsAgar kisi court ya government body ko aapka data chahiye, to hum legal process follow karte hain. Hum aapko notify karne ki koshish karte hain jab tak legally allowed ho.
Rights aur ComplaintsAapko apni personal data ko access, correct, ya delete karne ka right hai. Privacy concerns ke liye complaints submit kar sakte ho, aur hum 14 din mein respond karenge.
ACCOUNT VISIBILITY

Privacy policy ke zaroori elements jo aapka experience define karte hain

Islam360 apne platform ko aise design kiya hai ke aapka data private rahe aur aapka account sirf aap access kar sako. Account dashboard par aap sab transactions deख...

Account Access Control Sirf aapka login credentials se account access hota hai. Two-factor...
Transaction Transparency Har JazzCash, Easypaisa, SadaPay aur Raast transaction aapke account history...
Security Settings Account settings mein aap apna password change kar sakte ho...
Data Download Aap request kar sakte ho ke hamari compliance team aapka...
Session Timeout Agar aap 30 minutes tak kuch activity nahi karte, to...
Device Management Account settings mein aap apne connected devices deख सकते ho...

Privacy policy ke barey mein aapke sawaal ke jawab

Nahi, hum aapka data bina permission ke kisi se share nahi karte. Hamara payment processors—JazzCash, Easypaisa, SadaPay aur Raast—ko sirf zaroori payment information diya jata hai. Legal authorities ko sirf court order ya law ke zariye access diya jata hai. Advertising ya marketing platforms ko kabi nahi.

Nahi. Aapka payment method details hamara secure gateway par process hota hai lekin full credentials hamara server par store nahi hote. Hum sirf transaction reference aur status save karte hain. Actual payment data payment processor ke server par encrypted rahe hai.

Account ban hone ke baad bhi aapka data hamara archive mein 3 saal tak rehta hai. Aap complaint file kar sakte ho ya apni information ko delete karne ke liye request kar sakte ho. Pending balance withdrawal request submit kar sakte ho lekin account reactivate nahi hoga.

Withdrawal request submit karne ke baad hamara team verification karta hai, jo 2-4 ghantey lagte hain. Verification complete hone ke baad paise aapke JazzCash, Easypaisa, SadaPay ya Raast account mein 24 ghantey mein aa jaate hain. Confirmation email aur SMS dono bheje jaate hain.

Haan, account settings mein aap apna email, phone number, aur residential address update kar sakte ho. Data deletion ke liye [email protected] par request karain. Pending balance pehle withdraw karna padega. Archive kiya gaya account data 3 saal mein automatically delete ho jata hai.

Inactivity ke 30 minutes baad session automatically timeout ho jata hai. Aapko fir se login karna padega. Yeh security measure hai taakay agar aapka device kisi ko mil jaye to unauthorized access na ho.

Hamari privacy policy mein koi major change ho to hum sab users ko email aur app notification se 30 din pehley batate hain. Minor updates sirf website par reflect hote hain. Aap [email protected] par notification preferences change kar sakte ho.